Your Privacy Is Our Priority

Privacy Policy — 44 ko User Data Protection

Read this policy in full to understand how your personal information is collected, stored, used, and kept secure. 44 ko Places the highest priority on your privacy.

Last updated: 07 October 2026  |  Effective Date: 07 October 2026

You need to know: This Privacy Policy 44 ko Applies to all information collected about you while using the platform. By continuing to use the site, you accept this policy.

1. Overview

44 ko A licensed online gaming platform serving Bangladeshi players. We consider your personal information a valuable asset and are committed to keeping it secure.

This Privacy Policy explains:

  • What types of information we collect about you
  • Why and how we use this information
  • When and with whom this information may be shared
  • How long we keep your information
  • Your Rights Regarding Your Information
  • How We Keep Your Information Safe

44 ko Complies with GDPR (General Data Protection Regulation) and international data protection standards. We never sell your personal information to third parties without your consent.

2. Information Collection

44 ko collects your information in various ways. What we collect depends on how you use our platform.

2.1 Information You Provide Directly

Information you provide during registration and account use:

  • Personal Information: Full name, date of birth, gender
  • Contact Information: Email address, mobile number, residential address
  • Login information: Username, password (stored in hashed form)
  • Verification documents: National ID card, passport, driving license
  • Financial information: Payment method details, transaction history

2.2 Automatically Collected Information

When you 44 ko we automatically collect:

  • Device information: IP address, device type, operating system, browser type & version
  • Usage data: Pages visited, links clicked, session duration
  • Location information: Country & city (approximated from IP)
  • Cookie information: Cookies and local storage data (details below)
  • Gaming behavior: Game time, bet amounts, favorite games

2.3 Information received from third parties

In some cases we may receive information from third parties:

  • Payment provider (transaction confirmation)
  • Identity verification services (KYC process)
  • Fraud detection agencies

Important: We collect only the information we need. Unnecessary data is not collected, and no sensitive information is gathered without your consent.

3. Use of Information

44 ko Your information is used for the following purposes:

3.1 Providing Services

  • Creating and managing accounts
  • Processing deposits, withdrawals, and other transactions
  • Tracking gaming history and balance
  • Managing bonuses & promotions

3.2 Security & Legal Compliance

  • Identity verification (KYC)
  • Preventing fraud and money laundering
  • Ensure age verification (18+)
  • Fulfilling legal obligations to regulatory authorities

3.3 Improving Experience

  • Providing personalized game recommendations
  • Site performance monitoring & improvement
  • Identifying and resolving technical issues
  • Remembering player preferences

3.4 Communication

  • Providing Customer Service
  • Sending account-related notifications (deposit confirmation, withdrawal status)
  • Sending security alerts
  • Sending marketing messages with your consent

3.5 Responsible Gaming

  • Detecting problematic gaming behavior
  • Implementing self-exclusion features
  • Applying deposit limits
Purpose Legal basis Consent required?
Service management Contract Fulfillment No (using the service constitutes consent)
KYC Verification Legal obligations No
Marketing emails Your Consent Yes
Analytics Legitimate interest No (opt-out available)
Fraud prevention Legal obligations No

4. Information Sharing

44 ko Does not sell your personal information. However, information may be shared in certain limited circumstances:

4.1 Service Providers

We work with trusted third parties who help us operate our services. These partners only have access to the information necessary for their work:

  • Payment Provider: To process bKash, Nagad, Rocket, and other financial transactions
  • Game Provider: Pragmatic Play, Evolution Gaming, etc. — for gameplay management
  • KYC Partner: For identity verification
  • Cloud services: For secure data storage
  • Customer Service Tools: To provide support

4.2 Legal Requirements

We may share information due to legal obligations:

  • Upon order from government or regulatory authorities
  • As part of a court order or legal process
  • For national security or law enforcement

4.3 Business Transfer

If 44 ko If merged, acquired, or sold, your information may be part of that transaction. You will be notified in advance.

Commitment: We never sell your information to third parties for advertising purposes. All partners are contractually obligated to protect your information.

5. Information Security

44 ko uses industry-leading technology and practices to protect your information. Our security infrastructure:

5.1 Technical Security

  • SSL/TLS Encryption (256-bit): All data between your browser and our servers is encrypted. Security equivalent to banking systems.
  • Password hashing: Your password is never stored directly—we use bcrypt hashing.
  • Data Encryption (At Rest): Sensitive information stored on servers is encrypted with AES-256.
  • Firewall & DDoS Protection: Prevent unauthorized access & cyber attacks.
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account.

5.2 Organizational Security

  • Only authorized personnel have access to sensitive data
  • Regular security training & audits
  • Active monitoring for data breaches
  • Regular penetration testing

5.3 Data Breach Response

In the event of a data breach:

  • Authorities will be notified within 72 hours (per GDPR)
  • Affected users will be notified as soon as possible
  • Immediate corrective action will be taken

6. Cookie Policy

Cookies are small text files stored on your device when you visit 44 ko When you visit. Cookies help improve your experience.

6.1 Cookie Types

Cookie types Purpose Requirements
Essential cookies Login sessions, security, platform functionality Mandatory
Performance Cookies Measuring how quickly the site loads Optional
Functional cookies Remembering language preference, game settings Optional
Analytics Cookies Which pages are viewed most, user behavior analysis Optional

6.2 Cookie Controls

You can change your cookie settings at any time:

  • Choose your preferences in the cookie banner when you first visit the site
  • Change cookie preferences from "My Account" > "Privacy Settings"
  • Control cookies from your browser settings

Note: Disabling essential cookies may prevent the site from functioning properly.

7. Data Retention

44 ko We do not keep your information longer than necessary. Retention periods depend on the type of data and legal requirements:

7.1 Retention Period

Type of Information Retention Period Reason
Account information As long as the account is active + 5 years Legal obligations
Financial transactions 7 years Anti-Money Laundering laws
KYC documents 5 years Legal obligations
Gaming history 3 years Dispute resolution
Support messages 2 years Ensuring service quality
Cookie Data Up to 13 months Analytics

7.2 Data Deletion

Once the retention period expires or upon your request (unless legally required to retain), we securely delete or anonymize your information. Deletion is secure and irreversible.

8. Your Rights

Under GDPR and international data protection laws, you have the following rights regarding your information. 44 ko Fully supports these rights.

Right of Access

Right to receive a copy of what information we hold about you.

Right to Rectification

The right to request correction of incorrect or incomplete information.

Right to Erasure

"Right to be forgotten" — request deletion of information unless legally required to retain it.

Right to restrict processing

Request to restrict processing of information in specific circumstances.

Right to data portability

Right to receive your information in a machine-readable format.

Right to object

Right to object to the use of your information for marketing or analytics purposes.

To exercise rights

To exercise any of the above rights [email protected]Email us at. We will respond within 30 days. Complex requests may take an additional 60 days, and you will be notified.

9. Protection of Minors

44 ko Strictly prohibits services to anyone under 18 years of age. We take the following steps to protect minors:

  • Age is verified during registration
  • Age is confirmed during the KYC process
  • Suspicious accounts are flagged for additional verification
  • Accounts of minors are immediately suspended upon identification

If you discover that a minor is using our platform, please [email protected]report to.

10. Third-Party Links

44 koThird-party services connected to (payment gateways, game providers) follow their own privacy policies. We are not responsible for the data practices of these services.

Information sharing with our partners is always:

  • Protected by data processing agreements
  • Limited to the minimum necessary information
  • For service provision purposes only

11. Changes to This Policy

44 ko This Privacy Policy may be updated from time to time. In the event of changes:

  • Notification will be displayed on the website
  • Major changes will be communicated via email
  • The "Last Updated" date at the top of the page will change

Continued use of the site after changes constitutes acceptance of the new policy.

12. Contact

For any privacy-related questions, requests, or complaints:

Privacy Email

[email protected]

Support email

[email protected]

Live Chat

Available 24/7

We typically respond within 3 business days. Complex requests may take up to 30 days.

44 ko's commitment to protecting your information

We are committed to protecting your privacy at every step

256-bit SSL security

Every session is secured with the highest-grade SSL encryption. We use the same technology that banks do.

GDPR Compliance

We comply with international data protection standard GDPR. Your full control over your information is guaranteed.

We do not sell your information

We never sell your personal information to third parties. Your data is used solely to improve our service.

Your Control

View, correct, or request deletion of your information at any time. Privacy settings are entirely in your control.

Minimal retention

We retain information only for as long as necessary. Once expired, information is automatically and securely deleted.

Instant notifications

You'll be notified immediately if any security incident or policy change occurs. Nothing is hidden.

Frequently Asked Questions

44 koNew members at 44 ko receive a welcome bonus — follow these simple steps to claim it:

Step 1: Complete registration

  • Registration pageand create an account with your accurate information.
  • Verify your email or mobile (OTP).

Step 2: Make Your First Deposit

  • Bonus is activated upon first deposit — minimum deposit is typically ৳500.
  • Deposit via bKash, Nagad, Rocket, or bank transfer.
  • Some bonuses may require a specific promo code — check the promotions page.

Step 3: Verify the bonus

  • Go to "My Account" > "Bonuses" and activate the welcome bonus.
  • Confirm the bonus amount & match percentage.

Understand wagering requirements:

  • Bonus funds cannot be withdrawn directly. You must wager them a specified number of times (e.g., 30x or 35x).
  • Example: ৳1,000 bonus + 30x requirement = ৳30,000 total wagering needed.
  • Slots typically contribute 100%, table games contribute less.

Retention period: Welcome bonuses typically must be used within 30 days. See the Bonus page for specific terms.

Tips: Read the full terms before claiming any bonus. If you have questions, ask via Live Chat.

If the match is cancelled or remains incomplete 44 koThe settlement policy is clear—your interests are protected:

Scenario 1: Match cancelled before start

  • All bets are automatically voided.
  • The full amount of bets placed will be returned to your account within 24 hours.
  • For a single bet, the entire stake is refunded; for accumulators with multiple matches, the bet is recalculated excluding that match.

Scenario 2: Match suspended after play begins

  • Cricket (T20): If at least 10 overs have been played, the result may be determined by the Duckworth-Lewis method. Otherwise, bets are void.
  • Football: Results are generally valid if a specified minimum portion of play (70+ minutes) is completed; otherwise void.
  • Rescheduled: If the match is rescheduled within 48 hours, the bet remains valid for that match (in most cases).

Scenario 3: Match suspended in live betting

  • Depends on the result at the moment the bet was accepted in that hand.
  • Live bets are also typically voided if the match is abandoned.

Special cases:

  • Weather-related interruption (DLS): If DLS applies in cricket, that is the final result.
  • Player retirement: Certain Player Props bets may be voided.
  • Venue change: Some bets may be voided, especially in pitch-dependent markets.

Where will you see the results?

  • View all settled bets in "My Bets" > "Settled" or "Voided" tab.
  • Voided bets will include a reason.
  • If you believe a result is incorrect, report it to support within 24 hours with your bet ID.

Your information is safe — start playing now

Your privacy is fully protected at 44 ko. Register in a secure environment and enjoy world-class gaming.

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